Terms & Conditions

Last updated: September 2026

Welcome to Indigo & Cedar. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Indigo & Cedar ("we", "us", or "our"). We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.

2. Products

All our products are handcrafted in small, seasonal batches using authentic artisan techniques. As a result, minor variations in colour, texture, and finish are inherent to the nature of handloom and handcrafted goods and are not considered defects. Product images are as accurate as possible, but actual colours may vary slightly due to photographic lighting and screen settings.

3. Orders & Payment

By placing an order, you confirm that you are legally capable of entering into a binding contract and that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, inaccurate pricing, or unavailable stock. Payment must be made in full at the time of purchase. We accept payment methods as listed at checkout.

4. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice. Any applicable taxes and duties are the responsibility of the customer and will be calculated at checkout where applicable.

5. Returns & Refunds

All sales are final. Please review our Return & Refund Policy for full details on defective, damaged, or incorrect order claims.

6. Intellectual Property

All content on this website — including images, text, logos, designs, and graphics — is the property of Indigo & Cedar and may not be reproduced, distributed, or used without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Indigo & Cedar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability in any matter arising out of or related to these terms shall not exceed the amount paid for the order in question.

8. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.